Reset Password

Frequently Asked Questions

How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.

To book a stay, simply select your desired dates, review the listing details, and click the “Book Now” button. You’ll be guided through the payment process, and once confirmed, you’ll receive a booking confirmation via email.

The rental price includes accommodation, utilities (electricity, water, Wi-Fi), and basic amenities such as fresh linens, towels, and toiletries. Additional services may be available upon request.

Yes, cancellations are possible based on our cancellation policy. Please check the listing details or your booking confirmation for specific terms. If you need to cancel, follow the steps in your account under “My Reservations.”

Early check-in and late check-out may be available depending on the booking schedule. Please contact us in advance, and we’ll do our best to accommodate your request. Additional fees may apply.

Pet policies vary by property. Please check the listing description or contact us directly to confirm whether pets are allowed.

Check-in instructions will be sent to you before your arrival. We offer keyless entry for most properties.

Some properties require a refundable security deposit, which will be stated in the listing details. If applicable, the deposit will be refunded after check-out, provided there is no damage.

If you encounter any issues, please contact our support team immediately. We will work to resolve the problem as quickly as possible.

Yes, each property has specific house rules regarding noise levels, smoking, and guest policies. These will be provided before check-in. Please respect the rules to ensure a pleasant stay for everyone.

If you wish to extend your stay, please contact us as soon as possible. Extensions depend on availability, and additional charges may apply.

Great service. Exceptional rentals. Professional support.